Analysing Website
Traffic
Analysing your web traffic statistics can be an invaluable tool
for a number of different reasons. But before you can make full use of this tool, you need to understand how to
interpret the data.
Most web hosting companies will provide you with basic web
traffic information that you then have to interpret and make pertinent use of. However, the data you receive from
your host company can be overwhelming if you don't understand how to apply it to your particular business and
website. Let's start by examining the most basic data – the average visitors to your site on a daily, weekly, and
monthly basis.
These figures are the most accurate measure of your website's
activity. It would appear on the surface that the more traffic you see recorded, the better you can assume your
website is doing, but this is an inaccurate perception. You must also look at the behaviour of your visitors once
they come to your website to accurately gauge the effectiveness of your site.
There is often a great misconception about what is commonly
known as "hits" and what is really effective, quality traffic to your site. Hits simply means the number of
information requests received by the server. If you think about the fact that a hit can simply equate to the number
of graphics per page, you will get an idea of how overblown the concept of hits can be. For example, if your
homepage has 15 graphics on it, the server records this as 15 hits, when in reality we are talking about a single
visitor checking out a single page on your site. As you can see, hits are not useful in analysing your website
traffic.
The more visitors that come to your website, the more accurate
your interpretation will become. The greater the traffic is to your website, the more precise your analysis will be
of overall trends in visitor behaviour. The smaller the number of visitors, the more a few anomalous visitors can
distort the analysis.
The aim is to use the web traffic statistics to figure out how
well or how poorly your site is working for your visitors. One way to determine this is to find out how long on
average your visitors spend on your site. If the time spent is relatively brief, it usually indicates an underlying
problem. Then the challenge is to figure out what that problem is.
It could be that your keywords are directing the wrong type of
visitors to your website, or that your graphics are confusing or intimidating, causing the visitor to exit rapidly.
Use the knowledge of how much time visitors are spending on your site to pinpoint specific problems, and after you
fix those problems, continue to use time spent as a gauge of how effective your fix has been.
Additionally, web traffic stats can help you determine effective
and ineffective areas of your website. If you have a page that you believe is important, but visitors are exiting
it rapidly, that page needs attention. You could, for example, consider improving the link to this page by making
the link more noticeable and enticing, or you could improve the look of the page or the ease that your visitors can
access the necessary information on that page.
If, on the other hand, you notice that visitors are spending a
lot of time on pages that you think are less important, you might consider moving some of your sales copy and
marketing focus to that particular page.
As you can see, these statistics will reveal vital information
about the effectiveness of individual pages, and visitor habits and motivation. This is essential information to
any successful Internet marketing campaign.
Your website undoubtedly has exit pages, such as a final order
or contact form. This is a page you can expect your visitor to exit rapidly. However, not every visitor to
your site is going to find exactly what he or
she is looking for, so statistics may show you a number of different exit pages. This is normal unless you notice
an exit trend on a particular page that is not intended as an exit page. In the case that a significant percentage
of visitors are exiting your website on a page not designed for that purpose, you must closely examine that
particular page to discern what the problem is. Once you pinpoint potential weaknesses on that page, minor
modifications in content or graphic may have a significant impact on the keeping visitors moving through your site
instead of exiting at the wrong page.
After you have analysed your visitor statistics, it's time to
turn to your keywords and phrases. Notice if particular keywords are directing a specific type of visitor to your
site. The more targeted the visitor - meaning that they find what they are looking for on your site, and even
better, fill out your contact form or make a purchase – the more valuable that keyword is.
However, if you find a large number of visitors are being
directed - or should I say misdirected - to your site by a particular keyword or phrase, that keyword demands
adjustment. Keywords are vital to bringing quality visitors to your site who are ready to do business with you.
Close analysis of the keywords your visitors are using to find your site will give you a vital understanding of your visitor's
needs and motivations.
Finally, if you notice that users are finding your website by
typing in your company name, break open the champagne! It means you have achieved a significant level of brand
recognition, and this is a sure sign of burgeoning success.
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